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If you’re checking our returns policy, it’s likely you’ve ordered from us or
you’re interested in purchasing your first Gatherer’s parcel!
For that, I’d love to extend a huge thank you for trusting us to deliver a
forever piece to you!
In the event that you need a different size ring, please email Emily at
email@example.com - We will require you to return the item to
our studio and when received - We will issue a gift voucher
(minus the original shipping The Gatherer's Grove paid) for you to
repurchase the correct size.
Due to hygiene reasons we cannot offer an exchange or return for any
All sale and promotional products are final sales and cannot be returned
We are extremely proud of the quality of the products we sell and each
piece receives thorough checks before getting sent to you.
If for any reason you believe your product to be faulty upon arrival, please
email us at firstname.lastname@example.org so I can personally assist you!
We offer 30 days warranty on each piece - Once past the warranty period
we do not cover general wear & tear of jewellery - To ensure your
piece is a forever piece, be mindful of the treatment of your
Sterling Silver & Gold Vermeil
(Please refer to our care guide for guidance on caring for your jewellery)