exchanges
If you’re checking our returns policy, it’s likely you’ve ordered from us or
you’re interested in purchasing your first Gatherer’s parcel!
For that, I’d love to extend a huge thank you for trusting us to deliver a forever piece to you!
In the event that you need a different size ring - Please feel free to fill out our contact form below!
We will require you to return the item to our studio and when received - We will issue a store credit (minus the original shipping, if paid by The Gatherer's Grove) for you to
repurchase your correct size!
Due to hygiene reasons we cannot offer an exchange or return for any earring product. All sale and promotional products are final sales and cannot be returned
returns
We are extremely proud of the quality of the products we sell and each piece receives thorough checks before getting sent to you. If for any reason you believe your product to be faulty upon arrival, please fill out the contact form below so I can personally assist you!
We offer 30 days warranty on each piece - Once past the warranty period we do not cover general wear & tear of jewellery - To ensure your piece is a forever piece, be mindful of the treatment of your Sterling Silver & Gold Vermeil
(Please refer to our Jewellery Car Guide for guidance on caring for your jewellery)