GIFT BOX
Every order comes with a complimentary keep-sake box - They are made specifically for you to store your beautiful pieces in! If you're buying multiple gifts in your purchase, you'll find an option in your cart to add extra boxes for extra gift boxing, please let us know in the note section which items you want wrapped separately, otherwise your collection will arrive in the same box. We are very conscious of packaging wastage and sustainability - We are committed to reducing extra packaging and using only biodegradable shipping postage packs.
A big thanks to you guys for constantly supporting this small business, which helps us to evolve continuously and invest in areas that matter and make a difference.
postage
We know that feeling of waiting for a parcel all too well! That's why we aim to have your parcel in the post for you next business day, Please see below for Australian & International information to give you a good idea on what to expect.
All parcels are sent through Australia Post Standard & Express postage
AUSTRALIA
We are so happy to offer you FREE shipping with any purchase over $50 - Sent with Australia Post standard tracked service - You can expect to receive your parcel between 3 - 5 business days
We've got a flat rate delivery of $8 for smaller purchases under $50
If you're needing your parcel quicker, at checkout you can select our $10 express shipping option. Most cases you'll receive your parcel in 1 - 2 business days
(Please be aware of unexpected COVID delays, we have no control over shipping delays
You will receive an email with your Australian Post Tracking Details to follow your parcels journey)
NEW ZEALAND
We get so excited to send your parcels from Australia to New Zealand!
Any purchase over $100 receives FREE New Zealand shipping - You can expect to receive your parcel between 6 - 12 business days via Australia Post tracked service
For purchases under $100 - We've got a flat rate of $10 delivery
(Please be aware of unexpected COVID delays, we have no control over shipping delays - You will receive an email with your Australian Post Tracking Details to follow your parcels journey)
REST OF THE WORLD
We love sending our parcels around the world! We are happy to offer FREE standard tracked delivery to all international orders over $200 For purchases under $200; Canada, United States, United Kingdom - Flat rate $15 tracked service
Rest of the world - Flat Rate $20 tracked service
Delivery can take approximately 7 - 15 business days | We always process your orders next day and aim to get your parcel to you as quick as possible, please note above shipping times are an estimate, you can look up your tracking to follow the progress.
*please note for international purchases, in some cases you may be charged local taxes or import duties upon entry to your country. We are not responsible for any cost involved with taxes or import duties. We do not accept return refunds for the customers decision to reject custom charges, this is a responsibility of the customer.
(Please be aware of unexpected COVID delays, we have no control over shipping delays - You will receive an email with your Australian Post Tracking Details to follow your parcels journey)